|8/5/2014 - Record Number of New Members!|
|Over the last few weeks we have received twice the amount of new member setup forms than in the history of our Co-op. Most of those joining have expressed
dissatisfaction with their current supplier in the way of pricing and business practices. 85% of those folks have joined us because they were referred by excising
Co-op members. There is no better form of advertising than word of mouth. We are the largest fuel Co-op in the United States. "We are all in it together!" |
|6/27/2014 - Changes to County Waste Billing|
|County Waste customers please note a change in your billing cycle. County Waste has switched to quarterly billing, so your bills will now reflect charges for 3 months of service. The next invoice will appear in September, and include charges for 3 months (July, August, and September).|
|5/1/2014 - Saratoga Balloon Festival|
|The Galway Co-op is sponsoring the Saratoga Balloon Festival June 20th—22nd at the Saratoga Fair Grounds. We hope to see all our members there. It's going to be a good time!|
|4/7/2014 - Renewals|
|Please keep in mind that renewals are due by June 1, 2014. This can be done online by going to the online renewal form, or you can print out your renewal form and send it in with your $35.00 renewal fee. Thank you.|
|3/12/2014 - HELP STOP THE MADNESS|
|It’s hard to comprehend that there are folks out there that are paying so much more for fuel then we do. They look at their invoices constantly, and watch it happening right in front of their eyes. They argue with their fuel distributor every heating season about what they're being charged. They threaten to join our group if they don’t get better fuel pricing but, they never do. Help your neighbors, friends, and family get off the heating "fuel merry-go-round." Bring them to our group and they’ll be happy you did.|
|3/12/2014 - Seasoned Firewood|
|All really nice hardwood. $285.00 per cord. Pick up, while it lasts. Delivery is also available. Please call 518-882-5445 for details.|
|1/26/2014 - NEW PROPANE MEMBERS|
|Because of the over-demand for propane this heating season, we have decided to focus on propane delivery to our current members and set aside new membership until March of this year. Any new membership forms we receive from this day forward will be addressed in their respective order around or before the end of March. Thank you for your patience and understanding to this matter.|
|1/23/2014 - Propane Demand is Exceeding Delivering Capabilities!|
|PROPANE SPOT PRICE CONTINUES TO RISE|
DEMAND EXCEEDS DELIVERY CAPABILITIES
|1/14/2014 - Mirabito Energy Products (You be the judge)|
|At the beginning of December of this year we formed an agreement with Mirabito Energy Products who’s corporate offices are in Binghamton, New York ( http://www.mirabito.com/) and a local office in Rotterdam, New York. Although we have two great oil venders servicing our members, our membership goes beyond the territory they cover. Mirabito offered to supply Galway Co-op members in the all areas of the capital region. This partnership would have allowed us to reach out to those members in areas we were not currently servicing, and also give our members that are receiving fuel oil from our present venders a choice. One of the stipulations to our agreement with Mirabito was that the Galway Co-op was not to use Mirabito’s name in any advertisement. As a result, on our Facebook page we referred to them as “un-named supplier.”|
Last Saturday we received a call from the general manager of the Rotterdam, New York office advising us that Mirabito would no longer take on anymore of our members. The reason given was this; Mirabito is also in the wholesale oil business. They sell oil to small oil companies. After numerous complaints from the smaller oil companies about Mirabito selling to our members at our agreed rate, Mirabito decided to pull the plug, effectively breaching our agreement. Some would ague this was price fixing.
First, to me this is a lot like the tail wagging the dog. Especially when you consider there is more profit in retail then in wholesale. Secondly, what Mirabito showed the oil companies that were complaining is, if you cry loud enough and threaten to do business elsewhere, Mirabito will cave in. Lastly, what they have showed us is that their agreements mean nothing.
Many may think that we’ll never get 100% oil delivery coverage at rates that are acceptable. But I’ll tell you this, we will continue to search out that company. And if in time it becomes clear that we may not find it, then the next oil truck that pulls in front of your house will say, Galway Fuel Co-op.”
|1/8/2014 - Check your Gages!|
|The heating season started early and it's been unusually cold. This has put a strain on Ferrellgas's delivery system. Other propane companies are reporting the same problem. The good news is Ferrellgas has sent 10 additional delivery trucks and drivers to eliminate the backlog. In the meantime it is important for you to check the gages on your tank, even if you're on an automatic delivery. We will be calling all members that are listed as seniors to see if they need assistance in doing so. This should be resolved in a few weeks.|
|12/23/2013 - IT WAS A VERY GOOD YEAR!|
|We have had a great year. Once again we have grown at a rate that is unsurpassed in the fuel service industry. With this kind of growth comes growing pains. In our case, these pains came from a stressed fuel delivery system. Any business will tell you this is a good problem to have. The good news is the CEO of Ferrellgas recognizes the need for more drivers and has allocated 10 additional drivers to get us our propane on time. This underscores the strength of our group and clearly shows that our partnership with Ferrellgas is a strong one.
We have added a third fuel oil supplier that will cover Albany, Rensselaer, Schenectady, Schoharie, Fulton, Montgomery and Hamilton counties with premium #2 fuel oil for 45¢over the spot price. Residents in Warren county are encouraged to call us with any interest they have in being serviced.|
Our new building on Route 29 in Galway is coming along. The office, which is the smallest part of the building, will be completed soon. The rest will be tackled in the spring. In addition to selling propane tanks, our heating and cooling division will be housed there also. We are also considering a wood stove and fireplace showroom, but have not yet decided.
Through the last years challenges I've learned that the majority of our members are very committed to our group. 94% of the folks that join us are referrals from existing members. 67% of the folks that leave us come back within two years.—I think this says a lot.
Merry Christmas and Happy New Year
|12/14/2013 - NEW FUEL OIL DISTRIBUTOR (Covering the greater capital region)|
As you may know, for the last several heating seasons we have contracted J&R Fuels in Ballston Spa, New York to deliver fuel oil to some of our members. Because of safety issues, and other concerns, we had to terminate our partnership with them. Up until today there has been a void in the fuel oil territory we normally cover. Our new distributor will be servicing the greater capital region, which includes the north country, with premium #2 fuel oil to members in good standing for 45¢ over the spot price. Our contract with them is for several years, with an option to renew. Please feel free to contact them at 518-357-2580, or us at 518-882-5445. Thank you.
|05/16/2013 - SIGNS|
|We want to thank the members who have placed our roadside signs around their neighborhoods. It is important to make sure that the municipality allows signage before hanging or planting a sign anywhere. Thank you.|
|05/06/2013 - "We're All in it Together!"|
|Last week, three people called and asked how we're able to offer such low prices. I thought it would be worth explaining. In the case of publicly held propane companies, they need to make their stockholders happy. With privately held propane companies, they need to make their families happy. Money makes them all happy. Money makes our members happy also… So, simply put, “we're not in business to make a lot of money, we're in business to save our members a lot of money.” Remember, “we're all in it together.”|
|04/29/2013 - J &R Welding Supply and J&R Fuel Supply Company|
|As some members are aware, in the past we have sub-contracted propane tank installs to J&R Fuels and J&R Welding, located on Route 50 in Ballston Spa. It has come to our attention that a number of installs were not done correctly. More impotently, some members have informed us that some tank installations by J&R did not meet the New York State Department of Transportation's safety rules and regulations. Further, we have been advised by members that the equipment that appeared on some of J&R's tank installation estimates was never installed by J&R, despite them having been paid for it. In an effort to resolve these matters, we requested that J&R Welding Supply and J&R Fuel Company refund the money for the parts and associated labor time that they allegedly wrongfully collected, but, through a law firm representing J&R Welding Supply and J&R Fuel Company, they have denied any wrong doing. We asked that they forward us copies of their records relating to the tank installs so we could compare them with ours, but, they refused to forward them. As a result we have held back several of their invoices until there is a resolution.|
We have been cautioned by the law firm representing J&R Welding Supply and J&R Fuel Company to not make disparaging remarks about their client. We advised the firm that we had a right to speak the truth and we would only advise our members of the circumstances as we know them and echo any remarks that were made by members. It appears that we are going to be litigating the matter. As things start to progress, we will keep you informed by posting all documents on our web site under the tab that reads "Pandora's Box."
I'm sure you all will be glad to know that the Co-op and Ferrellgas is now installing members tanks, and as in the past, we stand behind each install 100%.
|04/16/2013 - Propane Tank Installations|
|Be advised that in the past we have sub-contracted our propane tank installs to J&R Fuel in Ballston Spa. J&R Fuel is no longer installing our tanks. If there are any issues regarding a tank that was installed by J&R Fuel, please contact us A.S.A.P. Our propane tanks are now being installed by Ferrellgas.|
|02/06/2013 - Save even more money on your trash collection through County Waste|
|The Co-op has worked out an even lower discounted rate on trash collection through County Waste.|
|10/02/2012 - WE ARE OFTEN IMITATED, BUT NEVER DUPLICATED|
|Since we established our group in 2006, we have received countrywide attention because of what the propane industry calls our "unprecedented success." With over 6,000 folks joining our group in a 6 year period, plus over 3 million gallons of discount propane sold a year, and hundreds of thousands of gallons of discount premium fuel oil sold as well, this makes us the largest discount fuel group in the United States. As a result of our success, we receive calls from folks all over the country, and beyond that, want to start their own fuel group. Many groups that started in the last several years first sought our guidance, and others simply copied what they could see of our business model. Understanding that imitation is the ultimate form of flattery, we accept this compliment with some reservation, because imitation can be a double edge sword. If a start-up group imitates us and is successful, that's great because it helps keep the fuel prices down. But, if they fail, and more often times they do than not, their members suffer because of this. This results in the successful groups being looked at with some skepticism.|
WHAT TO LOOK FOR WHEN CHOOSING A FUEL GROUP:
Does the group offer a set rate for fuel? If so, is the price posted daily on a web site? How long is their price good for? Will they put it in writing?
Does the group have a contract with a recognized fuel distributor? How long is the contract good for? Are there terms in the contract that could change? Will they put how long the contract is good for, and any terms that may change, in writing?
Will the company guarantee against fuel shortages? Will they put it in writing?
Are there fees associated with the set-up of their equipment and fuel delivery? Are there any other fees?
Does the company have a proven track record? How many members do they have?
If the company is a start-up, does the owner/CEO have business experience? Does he/she have experience in the fuel industry? Is his/her resume available for your review?
In the event that the group fails, do they guarantee that the tanks and equipment will be removed for free? Will the remaining fuel be removed from the tanks at no charge to you? Will they put it in writing?
If there are multiple fuel groups in your area, what is the difference between the different groups?
Saving money on fuel can be easy and very rewarding, if you do your research first. Choose wisely.
|09/14/2012 - PLEASE BE PATIENT|
|Every year during this time the number of folks joining our group is overwhelming. Some of the folks that join say they monitored and compared pricing for over a year before they switched. With this concentrated increase in membership brings a strain on Ferrellgas's propane installation team. These men are highly trained in the installation process, and they won't compromise safety as a speedy means to an end. If you have done your homework, you know that becoming a member is worth waiting. This is because we are the largest residential fuel buying group in the United States, and saving you money got us there.|
|05/20/2012 - Utica and Syracuse|
|Over the past few years you folks from the Utica and Syracuse areas have called us, talking about the price of propane and heating oil out your way. You say you want to do business with a company that respects your business. You say you want great service. You say you want transparency. But most of all, you want great pricing. You see the fuel prices we have posted and you ask why you can't get those prices. We have watched the fuel prices in Oneida and Onondaga counties over the past four years. And we agree that you are paying too much. We are currently taking on new members in the Herkimer County. So hold on, we're coming! We will keep you informed of our progress via this website, as it becomes available. In the meantime, feel free to email us at firstname.lastname@example.org with any questions you may have. |
And remember, while other fuel buying groups have come and gone, we have grown into the largest residential/commercial fuel buying group in the United States. And saving our members a lot of money got us there.
|05/05/2012 - Wanted:|
|HEATING, PLUMBING, and COOLING professionals to service our 5,000 plus members. Interested parties must be highly experienced, very professional, and willing to work for less than the going rate. Email your letter of interest and relevant work experience to email@example.com.|
|04/20/2012 - Attention Business Owners!|
|Looking for a way to supplement your propane cost? Ferrellgas’s referral system is a great option! The Co-op offers our business members a convenient table membership display stand, which measures 6½” x 11”. This is a great way to expose your customers to the benefits of becoming a Co-op member, and in turn, generate revenue that will be applied to your propane account. The Co-op set-up form that your customer submits is coded with your business name and account number. When we receive a set-up form with your info on it, we will submit a referral request to Ferrellgas on your behalf. It’s an easy and effective cost-cutting measure for your business or home.|
|04/01/2012 - Open Enrollment for BJ&s|
|BJ&s is offering open enrollment to Co-op members April 1—April 15. For more information, please contact us at firstname.lastname@example.org.|
|03/25/2012 - Membership & Renewal|
As many members are aware, June 1st is the beginning of the Co-op’s new year. Soon you will receive in the mail your renewal form requesting your $35.00 yearly membership fee. If you are 65 or older, or active military, heating with propane only please provide proof and we will wave your membership fee. Either way, it is important to point out that renewal forms that are received after June 1st will be assessed an additional $45.00 above the $35.00 membership fee. Please get your renewal in on time.
Considering the sale of four Paraco locations to Amerigas, it would be a great time to reach out to any former Paraco customer and explain the benefits of being a Co-op member. They will save money and you will receive a credit on your Ferrellgas account for each member you refer that joins. (Click Referral)
We want to thank all our members for the support they give every time they renew, and we want to give great thanks to all those members who have been with us since the beginning. Every year we get bigger and better. We were informed recently that we are one of Ferrellgas’s largest customers. And this heating season, despite a mild winter, we sold a record number of gallons of both propane and fuel oil. Our membership continues to climb at an unprecedented pace. We have added another fuel oil distributor to supply our members in areas that deeply needed discounted fuel oil pricing. Smith & Son’s Fuels has partnered with us and will offer premium #2 fuel oil at Co-op pricing. Click here to view their pricing and service area.
Many members have expressed a desire for us to offer more discounted products and services. We will soon start a campaign to recruit businesses to offer special discounts to members. If you know of a business that is looking to increase their volume and are willing to provide a respectable discount to achieve that, ask them to contact us. We have over 5000 members that would love to hear from them.
You folks in the North Country need to start looking at how much money can be saved by joining our group. Although many of you have joined us, there are way too many of you that are paying much more money then you should. It’s easier to save a dollar then to make a dollar. Compare and save.
Finally, we would like to wish all our members a great summer. And remember to visit our website often. You’ll be impressed with the new developments coming your way in the 2012-2013 year. Be well, and remember, we’re the Galway Co-op, and "We are all in it together."
|03/22/2012 - Paraco sells 4 Locations to Amerigas|
|Four of Paraco's area locations have been sold to Amerigas. Two of the locations included in the sale are believed to be in Broadalbin and Warrensburg. Terms of the sale were not immediately known. Speculation is that the sale was a result of the Co-op's pressure on area fuel companies to lower their prices. Paraco may have found it difficult to operate at a lower profit level and as a result decided to stop marketing in those areas. Click here for the letters sent to customers concerning their sale.|
|03/22/2012 - Smith & Sons Fuels Inc.|
|Smith & Sons Fuels Inc. has provided quality #2 fuel oil, kerosene, and diesel to home owners in Fulton, Montgomery, and Hamilton counties since 2000. Owners, Gretchen and Jeff Smith, are committed to providing Galway Co-op members with superior service and fuel pricing unmatched outside the co-op. Click here for pricing. Service area includes Benson, Bleeker, Canajoharie, Caroga Lake, Ephratah, Fort Plain, Fort Hunter, Glen, Hope, Lassellsville, Nelliston, Oppenheim, Palatine Bridge, Rockwood, St. Johnsville, Tribes Hill, and Wells.|
|03/11/2012 - FUEL OIL'S DIRTY SECRET|
|The Co-op has interviewed many fuel oil distributors, who wished to service Co-op members. Over the past few years, we have learned a lot about fuel oil and its distribution. There was much to learn, but what stood out was that all #2 fuel oil is not of the same quality. There is inferior fuel oil being sold by area distributors under the guise of premium home heating oil. There is no law that requires an oil distributor to disclose the quality of their fuel. Many fuel oil users would be surprised to learn that even some well established fuel oil distributors purchase sub-standard fuel oil to resell. Some fuel oil distributors go as far as suggesting that their fuel oil has an additive that cleans your furnace as you use it.
HOW DO YOU KNOW IF YOU'RE PURCHASING SUB-STANDARD FUEL?
|Because sub-standard fuel oil is less pure than premium oil, you may detect an odor coming from your furnace. This odor typically is a result of poor combustion, due to impurities in the fuel oil. Not only is the odor unpleasant, it can be unhealthy. Furthermore, because of the level of impurities in the fuel oil, your furnace will not generate the BTU's it would with a superior fuel oil. You'll be burning more oil to get the same amount of heat that the superior heating oil would generate. Sub-standard fuel oil also creates more wear on your furnace reducing its service life.
When we interview a fuel oil distributor, we check the B.B.B. and the NYS Attorney's General Office for a record of complaints. We also verify the source of their fuel oil. We periodically do the same at different intervals of their contract with us.
|03/02/2012 - AAA|
|Due to lack of usage of the program and in fairness to current members who are paying regular membership dues, AAA has cancelled its group membership discount program.|
|02/28/2012 - Sign Thieves|
|Unfortunately, the signs that we set in various areas are being stolen. In particular, we keep planting a sign at the Price Chopper Plaza in Amsterdam and someone keeps stealing it. We had a member call with a description of the vehicle and a partial plate number, but that wasn't enough for the State Police to act on.|
If you see anyone taking down one of our signs, please get their plate number and a description. You will not have to get anymore involved then that. Thank you.
|01/30/2012 - Purchasing Power|
|Fuels4less.com is the largest residential fuel buying group in the United States. We formed our group in 2006. Since then our growth rate has been unprecedented. Because of our purchasing power of over 3,000,000 gallons per year, we are able to assure members the lowest home fuel pricing and customer service unmatched in the industry. To compare your current fuel pricing with ours, click "Fuel Pricing" tab on our home page.|
|01/17/2012 - Watch Your Gauges!|
|Don't get caught in the cold. Propane will call members-Be sure to be watching your gauges and call Ferrellgas for a delivery when you are at 35%. A will call delivery can take up to 5-7 business days. |
|01/14/2012 - Fuel Oil Prices in the North Country|
|As many of our members are already aware, we are now offering premium #2 fuel oil in the North Country (see area map). Keeping with our philosophy of maintaining total transparency, we called all of the oil distributors that advertise in the Adirondack Journal and asked what their price per gallon was for 150 gallons of premium #2 fuel oil on that day. We noted the names of the companies and their prices and published them in the Adirondack Journal along with our price. The advertisement ran in the Adirondack Journal on November 18, 2011. The response was interesting. Many people called to question the prices. As a result we took on 32 new members. The most interesting call came from Mr. Dan Alexander, editor of the Adirondack Journal. Mr. Alexander stated he received several calls from several of the oil distributors whose pricing appeared in our advertisement and some had threatened to sue him. He questioned where we got the distributor’s prices and we explained. The end result is that Mr. Alexander will no longer allow us to make such comparisons in his paper. We report this news to you, not because we think that Mr. Alexander was wrong in his decision, but rather because of the way the oil distributors reacted. When they learned that their fuel oil prices were being posted in the newspaper for all to see, the fuel oil distributors could have reacted differently; they could have defended their pricing by using the old “Our prices are higher because our service is better than the rest”, or “Our prices are higher because we have an additive in our fuel oil that make it burn longer”. But we all know what they should do is lower their prices. We welcome out new members in the North Country. You're going to love the way we save you money.|
Galway Co-op.com LLC
|11/27/2011 - Call us 882-5445!|
|One of the biggest benefits of our membership is the discount pricing we have negotiated with our vendors and the level of service you are entitled to. If you feel that you're not getting what your membership entitles you to, we want to hear from you. Keep in mind, we are here to serve you. Our members, as a whole, are what allows us to continue bringing you deep discounts and great service.|
|11/27/2011 - New Propane Members, 3-4 Week Wait|
|The Co-op is currently processing 8-23 new customer set up forms per day. Every year around this time, folks are looking to lower the cost of heating their homes. As a consequence, the Co-op is flooded with applications from those looking to sign up and start saving money. The high influx of new members in a short period of time creates a waiting list of folks who need new tanks. If they own their own tank the process takes less time. Ferrellgas has added extra manpower to meet the demand. It may be a little inconvenient, but when it's over, you'll be glad you waited!|
|10/17/2011 - North Country Fuel Users|
|Many folks from Lake George to Lake Placid have called us now that our advertisements have appeared in their local papers. The question most often asked is, 'How come your prices are so much lower than the company I'm using? ' The primary focus of the Galway Co-op.com LLC is not to make money. Our primary focus is to save our members money. Although we arrange to have fuel distributed to our members, we are not a conventional fuel distributor. We do not mark up the profit as much as a conventional fuel distributor. Also, because of our buying power we get pricing that is lower than the conventional fuel distributor. The accumulated savings is passed on to our members. The Co-op does generate some revenue, and a portion of it goes to local food pantries, Breast Cancer Awareness, and the fight against Autism.|
|10/17/2011 - Propane Referral Program|
|If you are not taking advantage of the Propane Referral Program, you're missing out! By simply telling your family, friends, and co-worker how much money you've saved by joining the Co-op, you can reduce your yearly propane cost even more. Click the Propane Referral Program tab on our home page to read what some of our members have to say about the program.|